​The manufacturers presented in our tile catalog are meticulously selected to meet our strict requirements for product quality and the capability to guarantee regular supplies.

The delivery time will be indicated in the  Invoice.

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​As of today, the stock covers about 20 % of the bestselling tile items. By the end of the year, we expect it to grow and reach 40 % of our entire range (80 % of the most sought-after tiles).

We do not use chatbots. Our customer support via chat, on the phone and by Email is rendered exclusively by people. Every order is processed by a dedicated customer service specialist, whose contact details are sent to the customer in the order acknowledgment Email.

The Buyer will pay to the Seller in advance 100 % of the total amount due using one of the following payment methods: credit card, bank transfer, letter of credit, or PayPal. Thereafter the said Goods will be dispatched by the Seller to the Buyer.

 The total order value, comprising the final price of the Goods and the shipping expenses, is processed by contacting one of our representatives.

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​You can generally expect to receive in stock items within 1-3 weeks of the order being placed.

We will reimburse the cost of the Goods damaged or lost in transit, as well as the pro-rata shipping expenses, or will replace free of charge any Goods damaged or lost in transit.